14-Day Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

• Items may be returned within 14 days of the delivery date.
• To be eligible for a return, the item must be:
  • Unused, and in its original condition.
  • In the original packaging with all tags and accessories attached.
  • Accompanied by proof of purchase (receipt or order confirmation).

Exchanges

• Exchanges are accepted within 14 days of the delivery date for a different size, color, or the same item (subject to availability).
• If the requested item is unavailable, you may choose a refund or store credit, depending on our policy.

Non-Returnable Items

The following items cannot be returned or exchanged unless they are defective or incorrect:

• Sale or clearance items.
• Gift cards.
• Personalized or custom-made products.
• Perishable goods.
• Items marked as final sale.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging. We will work to resolve the issue as quickly as possible.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider.

Return Shipping

• Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.
• Original shipping charges are non-refundable unless required by applicable law.

How to Start a Return or Exchange

To request a return or exchange, please contact our customer support team with your order number and the reason for your request. We will provide you with instructions on how to return your item.